Can't access themes though I have paid account

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  • #72842
    Brandon
    Member
    • Topics: 13
    • Replies: 21
    • Total: 34
    Member since: June 15, 2016

    Hello!

    For some reason I can’t download some themes. I can’t download the hosting theme, or the html theme “bright”. There are some others that it won’t let me get as well. Why could this be?

    Thanks!

    #72843
    Brandon
    Member
    • Topics: 13
    • Replies: 21
    • Total: 34
    Member since: June 15, 2016

    I was also curious if we are able to download the html versions of other themes?

    Thanks!

    #72872
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23404
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    Member since: August 16, 2013

    Hi Brandon,

    Unfortunately all themes gives you access only to WordPress themes and we do not provide access to HTML themes within that.

    Will make it clear in the All Themes package list as well i thought i did write WordPress themes.

    Regards,
    Brad

    #72983
    Brandon
    Member
    • Topics: 13
    • Replies: 21
    • Total: 34
    Member since: June 15, 2016

    No Problem! I completely understand, as it does say WordPress Themes. But I don’t have access to all the WordPress themes.

    As I said, I can’t download the hosting one, the game developer one or a few others. Why would these be excluded from my download options? I’d like to try them out!

    Also, are we able to pay an extra fee to access HTML themes? I notice there is one HTML option listed among the wordpress options.

    Thanks.

    #72994
    Azzouzi
    Participant
    • Topics: 14
    • Replies: 24
    • Total: 38
    Member since: October 10, 2016

    +1 same probleme

    #73037
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6705
    • Total: 6713
    Member since: June 12, 2013

    Given access to those themes.

    HTML can be bought separately.

    Will add more HTML templates then will decide on their package.

    Regards,
    Shri

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