cannot see customization settings

[Jennifer BublitzParticipantTopics: 13Replies: 23Total: 36 Member since: June 1, 2017]

I am using Fashion Trends. Not sure what changed but today when I went into the backend, the SKT Themes pull-out customize menu covers up my settings under Appearance tab, so I cannot access “Basic”, Header”, etc.

[SKT ThemesKeymasterTopics: 2Replies: 6596Total: 6598 Member since: June 12, 2013]

Hi,

Can you send us the screenshot of your issues? Upload your screenshot on imgur.com and paste the share url here.

Regards,
Shri

[Jennifer BublitzParticipantTopics: 13Replies: 23Total: 36 Member since: June 1, 2017]

View post on imgur.com

[SKT ThemesKeymasterTopics: 2Replies: 6596Total: 6598 Member since: June 12, 2013]

Hi,

Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact

Please mention this forum URL while replying so that we understand what needs to be done.

Regards,
Shri

[Jennifer BublitzParticipantTopics: 13Replies: 23Total: 36 Member since: June 1, 2017]

Hi,
I sent this yesterday. Any advice for me yet? I cannot use your theme the way it is.
Jenny

[SKT ThemesKeymasterTopics: 2Replies: 6596Total: 6598 Member since: June 12, 2013]

Okay thanks will check.

Regards,
Shri

[SKT ThemesKeymasterTopics: 2Replies: 6596Total: 6598 Member since: June 12, 2013]

Login details are not working.

Regards,
Shri

[Jennifer BublitzParticipantTopics: 13Replies: 23Total: 36 Member since: June 1, 2017]

Just sent new ones again

[SKT ThemesKeymasterTopics: 2Replies: 6596Total: 6598 Member since: June 12, 2013]

Hi Jennifer,

Kindly check this has been done. Clear cache of the browser and cookies before testing.

Regards,
Shri

[Jennifer BublitzParticipantTopics: 13Replies: 23Total: 36 Member since: June 1, 2017]

THanks. What did you do?

[SKT ThemesKeymasterTopics: 2Replies: 6596Total: 6598 Member since: June 12, 2013]

Was cache issue. Removed cache.

Regards,
Shri

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