Cannot Customize Theme

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  • #56343
    Paul
    Member
    • Topics: 2
    • Replies: 1
    • Total: 3
    Member since: June 25, 2016

    Since upgrading to WordPress 4.7 I am unable to customize rge perfect photography theme or the complete pro theme on two websites that I manage. When you click on the sections link in the side panel everything disappears behind the side panel leaving a blank screen. I have downgraded to WordPress 4.61 and everything works fine now. Please help

    #56345
    Maria
    Member
    • Topics: 8
    • Replies: 9
    • Total: 17
    Member since: September 27, 2016

    Same issue here. Perfect Golf theme.

    I know that there was a CSS issue with the latest WordPress update (4.7) and the Perfect theme set. SKT has been updating, but must not have gotten to the Perfect Golf theme or the photography theme at this time.

    #56363
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23540
    • Total: 23540
    Member since: August 16, 2013

    Hi Paul and Maria,

    Customizer Themes have been updated since WordPress 4.7 due to some CSS conflicts.

    Kindly re-download the theme, activate some other theme, delete the old theme and upload and activate new theme.

    Deletion of theme does not delete theme options or its settings. Uploading and activating the new theme will solve these problems.

    Let us know for any further issues.

    Regards,
    Brad

    #56417
    Paul
    Member
    • Topics: 2
    • Replies: 1
    • Total: 3
    Member since: June 25, 2016

    Thank you for the reply. Did all the above, still have the same problem, didn’t solve it. Sorry.

    #56420
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23540
    • Total: 23540
    Member since: August 16, 2013

    Hi Paul,

    Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Brad

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