Bug in Reiki theme?

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  • November 23, 2021 at 4:42 pm #186778
    Benita KellyBenita Kelly
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    Member since: April 23, 2021

    There seems to be a bug in the Reiki theme we bought from you. It looks fine when we’re logged in, but when we log out, it doesn’t display properly. Inspect tools -> Console says:

    parsererror
    error @ sktbuilder-wordpress-driver.js:140

    which is where it’s trying (and failing) to load the lib files.

    The problem persists even when I deactivate ALL plugins and remove all custom CSS.

    Please advise!

    November 23, 2021 at 4:43 pm #186779
    Benita KellyBenita Kelly
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    Member since: April 23, 2021

    Oh, and the site is https://findingclaritywb.com.au, if you wanted to check it.

    btw, it’s a lightspeed server, and we’re running PHP 7.4 (it also happened with 7.3 though).

    Thanks.

    November 23, 2021 at 6:37 pm #186802
    Sonnal S SinhaSonnal S Sinha
    Moderator
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    Member since: August 16, 2013

    Hi,

    Can you send us the screenshot of your issues? Upload your screenshot on https://imgbb.com/ and paste the share url here.

    Regards,
    Dave

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