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Viewing 15 posts - 1 through 15 (of 21 total)
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  • #146005
    EddieEddie
    Participant
    • Topics: 5
    • Replies: 77
    • Total: 82
    Member since: January 1, 2017

    I converted my site to multisite and created a sub-site to use in another country ( brazil ) im translating and configuring all to brazil portuguese but some areas i cant do myself, some are theme option only and other on the background i cant do as well. let me know if support can do under my year support or if i need to pay extra for. I have screen shot of all the stuff i need correct

    site link is brasil.bodyfeed.com

    #146013
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30657
    • Total: 30657
    Member since: August 16, 2013

    Hi,

    Can you send us the screenshot of your issues? Upload your screenshot on http://imgur.com/ and paste the share url here.

    Regards,
    Chris

    #150499
    EddieEddie
    Participant
    • Topics: 5
    • Replies: 77
    • Total: 82
    Member since: January 1, 2017

    Im having a lorde amount of spam user registration on my site. can you recommend any plugin or can you do something please

    bodyfeed.com
    brasil.bodfyeed.com

    #150521
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30657
    • Total: 30657
    Member since: August 16, 2013

    Hi,

    Implement recaptcha on your site to avoiding spam user registration issue.
    Kindly use this plugin : https://wordpress.org/plugins/no-captcha-recaptcha-for-woocommerce/

    Regards,
    Chris

    #150719
    EddieEddie
    Participant
    • Topics: 5
    • Replies: 77
    • Total: 82
    Member since: January 1, 2017

    thank you, the looks like its working I dont see spam users

    I noticed that posts for the blog that Im scheduling for future date are set for posting at correct date but is also showing as posted on home page at latest post, can you check that.

    also can you remove the word blog from blog page. now show brasil.bodyfeed.com/blog/postname but I like to show BRASIL.BODYFEED.COM/POSTNAME

    #150856
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30657
    • Total: 30657
    Member since: August 16, 2013

    Hi,

    we have checked and here on home page under Últimas Postagens only showing published posts not showing any scheduled post. also we removed blog word from blog page now its showing like you want. eg : https://brasil.bodyfeed.com/tudo-o-que-voce-precisa-saber-sobre-proteinas/

    Regards,
    Chris

    #150916
    EddieEddie
    Participant
    • Topics: 5
    • Replies: 77
    • Total: 82
    Member since: January 1, 2017

    I moved the posts to Under Review ( pendente ) because they was showing. I just add one post to schedule and its showing on the home page, its under this link https://brasil.bodyfeed.com/?p=24369 dont know why also

    have 3 more posts set Under Reveew

    #151026
    EddieEddie
    Participant
    • Topics: 5
    • Replies: 77
    • Total: 82
    Member since: January 1, 2017

    please check #150916 from May 1 2020 at 12:48pm

    thank you

    #151194
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30657
    • Total: 30657
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Chris

    #151976
    EddieEddie
    Participant
    • Topics: 5
    • Replies: 77
    • Total: 82
    Member since: January 1, 2017

    Did we look at this ????

    I noticed that posts for the blog that Im scheduling for future date are set for posting at correct date but is also showing as posted on home page at latest post, can you check that.

    I moved the posts to Under Review ( pendente ) because they was showing. I just add one post to schedule and its showing on the home page, its under this link https://brasil.bodyfeed.com/?p=24369 dont know why also

    Please check brasil.bodyfeed.com and bodyfeed.com same issue

    the user is your support email and password you know it

    thank you

    #151988
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30657
    • Total: 30657
    Member since: August 16, 2013

    Hi,

    We did not receive your email?

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Chris

    #151989
    EddieEddie
    Participant
    • Topics: 5
    • Replies: 77
    • Total: 82
    Member since: January 1, 2017

    Chris, you sktthemes been admin on my site for 4 years, with your support email, you have password I dont have it, you control your account

    #151990
    EddieEddie
    Participant
    • Topics: 5
    • Replies: 77
    • Total: 82
    Member since: January 1, 2017

    Let me know

    #151999
    EddieEddie
    Participant
    • Topics: 5
    • Replies: 77
    • Total: 82
    Member since: January 1, 2017

    please also take a look how the latest post is showing on the home page, just posted a embed video and case looks bigger then others on both sites
    thank you

    keep me updated

    #152044
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30657
    • Total: 30657
    Member since: August 16, 2013

    Hi,

    We might have been admin for 4 years but please understand we are now working from home and our home computers don’t have any data saved that we had in our office PCs.

    Please help us by sending us the details promptly.

    Regards,
    Chris

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