Banquet Hall Pro Menu Broken

[Johannes Zeeman]

Hi

I am making use of the ‘Our Services’ block through the SKT Builder. Problem is [especially for mobile] that the block may not show up or it will sometimes show the block incorrectly with the name below the image twice.

When this happens, you cannot make use of the hamburger menu on mobile. Sometimes it will take a looong time for the block to display correctly and during that time the menu does not work – that is if it shows at all.

Something is breaking and I suspect that it may be the ‘Our services’ block. I am also using this block on another page as well.

Please help

[Sonnal S Sinha]

Hi,

Kindly show us your website URL so that we can assist further.

Regards,
Chris

[Johannes Zeeman]

Hi Chris,

My URL is: homesweethome.siterubix.com

I have deleted all content, deactivated/activated all plugins, set everything on only classic editor and now I have everything on block editor. The hamburger menu does the same.

Anyway: If you navigate through different pages from the hamburger menu on mobile, then it just stops working. The problem happens less on desktop but it does eventually break things as well. (If there were content like the ‘Our Service’ block.)

Thank you in advance.
John

[Sonnal S Sinha]

Hi,

Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

We’ll check and revert back to you.

Regards,
Chris

[Johannes Zeeman]

Hi Chris,

I have e-mailed you the details.

Regards,
John

[Sonnal S Sinha]

Hi,

You didn’t gave us full access of the site (Editor and plugin installation). Kindly give us full access so that we can resolve this issue asap.

Regards,
Chris

[Johannes Zeeman]

Hi Chris,

I have sent it to Dave yesterday.

Regards,
John

[Chad Spencer]

I am having the same issue. What was the fix?

[Sonnal S Sinha]

Hi Chad,

Kindly show us your website URL Please?

Regards,
Chris

[Chad Spencer]

hcarmory.wktn.com

[Sonnal S Sinha]

Hi Chad,

Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

We’ll check and revert back to you.

Regards,
Chris

[Chad Spencer]

Email sent.
Thanks,
-Chad

[Sonnal S Sinha]

Hi Chad,

Issue have been resolved. Kindly check and confirm.

Regards,
Chris

[Chad Spencer]

Thanks so much!
Is this something with coding I can fix if needed for a reinstall?

[Sonnal S Sinha]

Hi,

The problem was coming due to plugin conflict.

Regards,
Chris

[Author]

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