Banking Theme, Elementor Greyed Out

[WGrossly]

When using the Banking theme on a development server, it all worked fine. Yesterday, we put the site on the live server, and when editing a page with Elementor, the Elementor menu loads but is dimmed out with a spinning circle. When I switch themes to a default (Twenty Ninetee), the Elemenor menu loads well and allows editing of content.

[WGrossly]

More info:

Clicking Appearance, Customize, gets this ominous warning:

There has been a critical error on this website. Please check your site admin email inbox for instructions.

Learn more about debugging in WordPress.

[WGrossly]

More: This just keeps getting better. On several pages, only half of the content is loading in a browser; when logged in to the back end, I can see the other half of the page contents, but I can’t edit anything, because, again, Elementor menu is greyed out. Hmmm.

[WGrossly]

The site is claycounty.bank and the 1/2 content example is the CD/IRA page; there is (supposed to be) a blue piggy bank image to the right of the old man holding cash. I can see the page when logged in, but not live (/logged out).

[Sonnal S Sinha]

Hi,

Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

We’ll check and revert back to you.

Regards,
Brad

[Sonnal S Sinha]

Hi,

There is no file editing permission.

Kindly send us your FTP details via email:[email protected]

Regards,
Brad

[Sonnal S Sinha]

Hi,

Issue has been resolved. Now elementor is working fine.

See screenshot below:
https://imgur.com/a/BLUEFlo

Regards,
Brad

[Author]

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