Home › Forums › All Other Themes › Banking Theme, Elementor Greyed Out
- This topic has 6 replies, 2 voices, and was last updated 2 years, 9 months ago by
Sonnal S Sinha.
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February 10, 2021 at 2:12 pm #174370
When using the Banking theme on a development server, it all worked fine. Yesterday, we put the site on the live server, and when editing a page with Elementor, the Elementor menu loads but is dimmed out with a spinning circle. When I switch themes to a default (Twenty Ninetee), the Elemenor menu loads well and allows editing of content.
February 10, 2021 at 2:50 pm #174372More info:
Clicking Appearance, Customize, gets this ominous warning:
There has been a critical error on this website. Please check your site admin email inbox for instructions.
Learn more about debugging in WordPress.
February 10, 2021 at 3:18 pm #174373More: This just keeps getting better. On several pages, only half of the content is loading in a browser; when logged in to the back end, I can see the other half of the page contents, but I can’t edit anything, because, again, Elementor menu is greyed out. Hmmm.
February 10, 2021 at 3:25 pm #174375The site is claycounty.bank and the 1/2 content example is the CD/IRA page; there is (supposed to be) a blue piggy bank image to the right of the old man holding cash. I can see the page when logged in, but not live (/logged out).
February 11, 2021 at 12:58 pm #174408Hi,
Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.
We’ll check and revert back to you.
Regards,
BradFebruary 19, 2021 at 1:42 pm #174922Hi,
There is no file editing permission.
Kindly send us your FTP details via email:[email protected]
Regards,
BradMarch 1, 2021 at 12:00 pm #175276Hi,
Issue has been resolved. Now elementor is working fine.
See screenshot below:
https://imgur.com/a/BLUEFloRegards,
Brad -
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