Background Photo Delay

[Chris Singer]

I have inherited this website and theme, and I can’t figure out how to make the background photo not be delayed. When you go to the site, it takes a couple seconds for the photos to appear and they don’t fit well with the site contents (much wider). Is there a way to adjust or fix this?

Site Address: http://inghamgreatstart.org/

[Sonnal S Sinha]

Hi

This is image loading issue.

Kindly go to compressjpeg.com or tinypng.com to reduce the size of the image and use cache plugin like W3Total Cache or WP Fastest Cache so that it opens faster.

Regards
Brad

[Chris Singer]

I did what you suggested – I compressed the image sizes and also activated W3Total Cache, and we are still having image loading issues. Specifically look at the News tab, and you can see that it not only loads slowly, but moves the right sidebar to the left. Please help!
http://inghamgreatstart.org/news/

[Sonnal S Sinha]

Hi Chris,

Kindly go to Appearance>>Theme Options>>Basic Settings>>Custom CSS Box:

Add this code there:

.theme-default .nivoSlider { min-height:400px;}

@media screen and (max-width:767px) {
.theme-default .nivoSlider { min-height:inherit !important;}
}

Regards,
Brad

[Chris Singer]

I have tried to do what you suggest, however I get this error message:

Fatal error: Unknown: Cannot use output buffering in output buffering display handlers in Unknown on line 0

[Chris Singer]

I was able to go to the customize option within the theme, but I don’t see the path you laid out. I added the code to the “Additional CSS” box, but it didn’t improve the “NEWS” page. The right-hand sidebar still moves to the left side of the screen.

Is there someway that someone could remote into my computer and help walk me through this? It really is becoming an issue.

http://inghamgreatstart.org/news/

[Chris Singer]

Also – the large background images (which I made smaller in size), only appears on the Home page, and on the News page. Is that supposed to happen>?

[Sonnal S Sinha]

Hi Chris,

Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

Please mention this forum URL while replying so that we understand what needs to be done.

Regards,
Brad

[Chris Singer]

I am STILL waiting for help with this. PLEASE advise!

[Sonnal S Sinha]

Hi Chris,

This issue was resolved from our end. Kindly check and confirm.

Regards,
Dave

[Chris Singer]

Thank you for resolving the issue involving the “News” page. However, I am still experiencing issues with the background images loading slowly. I followed the instructions and reduced the size of the images, and they still load slowly. Please advise.

[Sonnal S Sinha]

Did you used cache plugin?

[Chris Singer]

Yes! I also reduced the size of the images. Still load very slowly (like on a delay).

[Sonnal S Sinha]

Hi Chris,

This issue was resolved from our end. Kindly check and confirm.

Regards,
Dave

[Author]

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