All plugins don't ask to update using WordPress 5.0.3

[Giandomenico Pedretti]

Hi,
after having upgraded to WordPress 5.0.3 (switching to the standard WordPress theme before upgrading) your SKT White Pro (Version: pro2.0) theme doesn’t report plugin updates any longer (I have other web sites with different themes and everything works well) and it doesn’t let me change the from SKT White Pro to another theme (e.g. Twenty Nineteen).

And if I try to switch from SKT White Pro to another theme (e.g. Twenty Nineteen) I receive the following error message: changeset_post_save_failure

Kind regards
Andrea

[Sonnal S Sinha]

Hi,

Your 1 year support for theme has expired. To continue receiving theme updates/access and support for another year kindly subscribe for just $18

Pay via PayPal:

https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=E6MFAFM4T6RDL

OR

Pay via Credit Card:

https://sites.fastspring.com/sktthemes/product/singlethemeyearly

Once paid we will again renew your support for 1 year and you will also receive theme updates/access as and when they happen.

Regards,
Dave

[Giandomenico Pedretti]

Subscribed 1 year support. Number: I-DTV8BLCL8H7M – $18,00 USD – Payment date: 12 feb 2019

May I have a link to download an SKT White Pro theme version compatible with WordPress 5.0?

At the moment, after the problems I previously described, my web site https://www.villapedretti.it wnet totally in error and is no longer accessible.

Kind regards
Andrea

[Sonnal S Sinha]

Hi,

Kindly send us your URL of the site and WordPress admin details (Username & Password) and FTP details as wel via email: [email protected] Please mention this forum URL while replying so that we understand what needs to be done.

Regards,
Dave

[Sonnal S Sinha]

Hi,

Your website url goes to WordPress installation, kindly finish the installation and let us know or send us Cpanel details of your website to allow us to complete the WordPress installation.

Regards,
Dave

[Giandomenico Pedretti]

I havent ever tried to install or reinstall WordPress. This site state happened due to your theme malfunction. In fact, if you try to run WordPress installation you receive a long series of errors.

If you don’t provide me with a version of SKT White Pro compatible with WordPress 5.0, every attempt to reinstall WordPress and activate your theme I’m afraid it will go in error again… things go round and round.

Kind regards
Andrea

[Sonnal S Sinha]

Hi,

Kindly send us Cpanel details via email: [email protected] and please mention this forum URL while replying so that we understand what needs to be done.

Regards,
Dave

[Sonnal S Sinha]

Hi,

Your hosting’s MySQL service has been expired on 1/29/2019, kindly renew it.

https://imgur.com/a/cuC9Xhv

Regards,
Dave

[Giandomenico Pedretti]

Hi Dave,
thank you very much for your kind and prompt feedback, I’ll pay as soon as possible for MySQL service and report to you.

Kind Regards
Andrea

[Sonnal S Sinha]

Okay

[Giandomenico Pedretti]

Hi Dave,
after the renewal of the MySQL service, the site is back to work, all the plugins have been updated correctly and I upgraded the site to WorPress 5.1 without issues. Many thanks for your prompt, kind and decisive support.

https://www.villapedretti.it

Best regards
Andrea

[Sonnal S Sinha]

Hi Andrea,

If you found our service good kindly review us here: https://www.sktthemes.org/forums/topic/reviews-and-testimonials/page/21/

Regards,
Dave

[Giandomenico Pedretti]

Hi dave,
it was too early to say okay: except for the homepage, all othe pages are not visible to the web (English or Italian langage managed with Polyang plugin). I receive a “NOT FOUND: The requested URL … was not found on this server.

Kind regards
Andrea

[Giandomenico Pedretti]

Hi Dave,
I solved the issue restoring a previous site backp. Now everything is okay.

Kind regards
Andrea

[Sonnal S Sinha]

Great!

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