Action hooks

Home Forums SKT Black/White Theme Support Action hooks

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  • #174952
    John FosterJohn Foster
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    • Topics: 3
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    Member since: June 5, 2020

    Hi,

    I wish to use a plugin to add an enquiry button to the product page however it does not work with the SKT Black theme (works fine on other themes). The developer suggests the theme is not adding the action hooks (see quote below), how do I resolve this please?

    “Enquiry button is added using this action hook
    woocommerce_single_product_summary => on the single product page
    and woocommerce_after_shop_loop_item => hook on the archive/category pages
    if your theme is not adding this hooks in the product page template then enquiry button will not be shown”

    thanks

    #174991
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL please?

    Regards,
    Chris

    #174992
    John FosterJohn Foster
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    Member since: June 5, 2020
    #175004
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi,

    kindly use another plugin to show a inquiry button on product pages like.

    Kindly use this plugin:

    Product Enquiry for WooCommerce

    Regards,
    Chris

    #175008
    John FosterJohn Foster
    Participant
    • Topics: 3
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    • Total: 16
    Member since: June 5, 2020

    installed and activated, that one doesn’t work neither. I’ve checked the plugin settings, it seems pretty basic so I don’t think I’ve got a setting wrong.

    #175035
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi,

    Okay, Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Chris

    #175109
    John FosterJohn Foster
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    • Topics: 3
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    • Total: 16
    Member since: June 5, 2020

    I may have stumbled on the reason for this. The enquiry button shows on the category page but not the single product page. I suspect the reason is that it is set to show the button after the summary and the summary is not visible. in the theme layout but it is on other themes. Could this be the case? And if so, is there a way to show the summary on a product with SKT Black theme active?

    thanks,

    John

    #175112
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi,

    We checked, You used Elementor page builder on single product page therefore the inquiry plugin is not working, please use default Single Product page template which comes with WooCommerce.

    Regards,
    Chris

    #175114
    John FosterJohn Foster
    Participant
    • Topics: 3
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    • Total: 16
    Member since: June 5, 2020

    Thanks Chris, I understand what you’re saying just not how to rectify it. I’m going through all the single product settings I can find and they all say default template. Can you point me to where I change from Elementor to the default template please?

    Thanks

    #175155
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi,

    Given details are not working. Kindly send us the details again.

    Regards,
    Chris

    #175157
    John FosterJohn Foster
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    • Topics: 3
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    Member since: June 5, 2020

    Hi Chris, sent them to you at 12:03 today when I saw that you could not login. Sent again just this second check your support email inbox

    regards,

    John

    #175225
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi,

    If you want to show default woocommerce single product template.

    Kindly go to template >> Click on saved templates >> Product with variations >> and click on Bin >> Then your woocommerce default single product page will be activated.

    See screenshot below:

    View post on imgur.com

    Regards,
    Chris

    #175230
    John FosterJohn Foster
    Participant
    • Topics: 3
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    Member since: June 5, 2020

    Ah! Sorted thanks

    #175280
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi,

    If you found our service good kindly review us here: https://www.trustpilot.com/review/sktthemes.org

    Regards,
    Chris

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