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Account expired

Home › Forums › All Other Themes › Account expired

  • This topic has 8 replies, 3 voices, and was last updated 2 years, 8 months ago by Leonardo SalazarSonnal S Sinha.
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • July 18, 2020 at 10:19 pm #157376
    Leonardo SalazarLeonardo Salazar
    Participant
    • Topics: 7
    • Replies: 27
    • Total: 34
    Member since: June 6, 2019

    Hi team,

    How can I download all the themes developed until the day My account expired on June 06?

    Order #39326 placed on June 6, 2019.

    On downloads I see a themes list but when I click them it says “Sorry, this download has expired Go to shop”

    July 20, 2020 at 11:54 am #157465
    Forum ModeratorForum Moderator
    Moderator
    • Topics: 0
    • Replies: 29701
    • Total: 29701
    Member since: August 16, 2013

    Hi,

    Thank you for being our customer and purchasing themes from SKT Themes.

    We are offering our old themes customers renewal discounts to be get back access to all the exciting themes we have launched till date along with support of 1 year.

    Renew for just $69 and get access to all themes from SKT Themes and use the themes for lifetime on multiple domains/websites.

    Here’s the link for payment via PayPal: https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=7J5NCPDV8XXD2#/checkout/subscription

    July 20, 2020 at 11:56 am #157467
    Forum ModeratorForum Moderator
    Moderator
    • Topics: 0
    • Replies: 29701
    • Total: 29701
    Member since: August 16, 2013

    Pay via Credit Card: https://sites.fastspring.com/sktthemes/instant/allthemeslatesubscription

    We look forward to welcoming you again into our family.

    Regards,
    Dave

    July 28, 2020 at 7:13 pm #158113
    Leonardo SalazarLeonardo Salazar
    Participant
    • Topics: 7
    • Replies: 27
    • Total: 34
    Member since: June 6, 2019

    Is there a way I can download the themes that were available during my subscription?

    July 29, 2020 at 12:19 pm #158159
    Forum ModeratorForum Moderator
    Moderator
    • Topics: 0
    • Replies: 29701
    • Total: 29701
    Member since: August 16, 2013

    Hi,

    Your account has expired. If you want to downloads new themes?

    Kindly renew you subscription.

    Regards,
    Dave

    July 29, 2020 at 3:08 pm #158205
    Leonardo SalazarLeonardo Salazar
    Participant
    • Topics: 7
    • Replies: 27
    • Total: 34
    Member since: June 6, 2019

    HI,

    I believe you guys are not understanding my questions,

    1. I know my account is expired.

    2. How can I download the themes I bought when my account was active?

    3. I want to download what I bought during my active subscription, I don’t want to renew.

    Thank you.

    July 30, 2020 at 4:57 am #158238
    Forum ModeratorForum Moderator
    Moderator
    • Topics: 0
    • Replies: 29701
    • Total: 29701
    Member since: August 16, 2013

    Hi,

    After renew your subscription.

    Kindly go to My account >> Downloads >> and download themes there.

    Regards,
    Dave

    July 31, 2020 at 5:47 am #158306
    Leonardo SalazarLeonardo Salazar
    Participant
    • Topics: 7
    • Replies: 27
    • Total: 34
    Member since: June 6, 2019

    Hello team,

    I’m asking a question related to how can I download the themes I bought during my subscription
    in case I don’t want to renew, but seems like again you are not replying accurately the inquiries.

    For this huge lack of clear communication and a few more reasons, I won’t renew.

    Thank you.

    July 31, 2020 at 12:25 pm #158365
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6939
    • Total: 6949
    Member since: June 12, 2013

    Hi Leonardo,

    The theme access and support is part of the subscription.

    We provide renewals at lower rate i.e. $69.

    You can renew the all themes package if you want to which gives you access to the old themes plus the newly launched themes as well and support for another year.

    There is no system available which provides you access to the old themes. If you have downloaded the themes onto your computer you can re-use them again.

    However access and support for another year to old and new themes as i said above is $69 USD and you need to pay for the same using the above mentioned links.

    Regards,
    Shri

  • Author
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