Alejandro

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Viewing 12 posts - 1 through 12 (of 12 total)
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  • in reply to: Luxury pro fatal error #146603
    AlejandroAlejandro
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    Member since: October 25, 2016

    That is the same we are getting

    in reply to: Luxury pro fatal error #146533
    AlejandroAlejandro
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    Member since: October 25, 2016

    They are correct. What you are seeing is the actual issue.

    in reply to: Luxury pro fatal error #146465
    AlejandroAlejandro
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    Member since: October 25, 2016

    Chris,

    We have created a clean WP installation (only the theme was added) at http://belgianshoes2.projectest.com/ (I am sending you a new FTP account to access it).
    Please keep working on the issue on this one.

    Thanks

    in reply to: Luxury pro fatal error #146458
    AlejandroAlejandro
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    Member since: October 25, 2016

    Can you please test the issue one last time?

    in reply to: Luxury pro fatal error #146454
    AlejandroAlejandro
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    Member since: October 25, 2016

    Hi,

    Can you please test last one time and report?

    Thanks.

    in reply to: Luxury pro fatal error #146451
    AlejandroAlejandro
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    Member since: October 25, 2016

    Have you made any changes? Will it work if I revert php.ini? If you made changes, can you please let me know which files are involved so I can update my local development server? This server is just a staging server, and we need to deploy on a different one.

    Thanks.

    in reply to: Luxury pro fatal error #146376
    AlejandroAlejandro
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    Member since: October 25, 2016

    OK, since we did not get an answer from you, we got into the error log to find out some more. And we found a temporary solution, which is to add

    php_flag output_buffering on

    to the htaccess file or

    output_buffering = On

    to the php.ini file.

    We know it is not a real solution because it is just hiding the problem.
    We also have confirmed that the problem is in your theme, because we installed a clean WordPress site in another subdomain in the same server, and only installed your theme, SKT builder, and the Demo content, and no other plugin. And the problem happens there too, so it is not related to our database at all.

    I think you still need to fix this and let us know when the theme is fixed, but in the meantime, we will work on the staging domain, so please stay out of it. Thank you.

    By the way, the first entry in the error log that refers to the “headers already sent by” error says:
    [05-Mar-2020 20:57:46 UTC] PHP Warning: Cannot modify header information – headers already sent by (output started at […]/wp-content/themes/luxury-watch-pro/templates/custom-style.php:22) in […]/wp-login.php on line 496

    It looks like custom-style.php is sending an output before sending the cookies. Hope this helps.

    in reply to: Luxury pro fatal error #146353
    AlejandroAlejandro
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    Member since: October 25, 2016

    We just sent the information via email. Thank you for your prompt response.

    in reply to: Luxury pro fatal error #146273
    AlejandroAlejandro
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    Member since: October 25, 2016

    Hello again, I’ve sent admin details via email as requested, and I got an answer this morning saying that the site was not working (we had forgot to setup twentytwenty back at the DB). We immediately did it and sent back an email but we did not get an answer ever since. Can you please let me know the status? Thank you.

    in reply to: Luxury pro fatal error #146118
    AlejandroAlejandro
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    Member since: October 25, 2016

    I have the exact same problem. Could you please share what you did to fix it? The site works correctly with TwentyTwenty and all plugins installed, but when I enable Luxury PRO, no matter if there are any plugins enabled or not, I get a blank page when I log in. This does not happen in our XAMPP-baseds local development environment, only in the staging server which is publically accessible.

    By the way, I’ve already tried to switch to TwentyTwenty, disable plugins, then logout, login again, change to Luxury PRO, and logout again, which is a solution I have found in another post. The second I logout having Luxury Pro theme enabled, I get the blank page, and I need to edit the template and stylesheet entries in wp-options database table back to TwentyTwenty to be able to get to the dashboard again.

    Please advise. Thanks.

    AlejandroAlejandro
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    Member since: October 25, 2016

    Thanks. I was clicking on “Media Center”, not on the three dots next to it, thinking that both would be part of the same “button”. I was able to upload the images now.

    AlejandroAlejandro
    Participant
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    • Total: 14
    Member since: October 25, 2016

    http://belgianshoes.projectest.com/

    Thanks.

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