Theme update issues…

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  • January 3, 2018 at 6:21 pm #90788
    Marlou .Marlou .
    Participant
    • Topics: 26
    • Replies: 91
    • Total: 117
    Member since: December 10, 2015

    Hi,

    After you performed a theme update today, all settings went back to default… Not what I paid for!
    Can you please, please, please restore the old settings??? The website looks horrible now and I don’t remember all the changes/settings/adjustments/etc we did 3 years ago. I just want it back to normal asap.

    the website is: saudadesdeportugal.nl

    January 3, 2018 at 7:01 pm #90792
    Marlou .Marlou .
    Participant
    • Topics: 26
    • Replies: 91
    • Total: 117
    Member since: December 10, 2015

    Sorry, I’m a bit stressed out about the situation…

    Will it work if I have my hosting restore the website to a point before the theme update? And then ask you to adjust the theme again (but with all settings in place)?

    January 23, 2018 at 11:43 am #92460
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6994
    • Total: 7004
    Member since: June 12, 2013

    This was taken care of.

    Regards,
    Shri

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