Scrolling issue

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  • #227411
    Benny Sode FunchBenny Sode Funch
    Participant
    • Topics: 3
    • Replies: 9
    • Total: 12
    Member since: September 6, 2021

    Hi,

    We started experiencing scrolling issue on our website all the suddenly and we can’t figure out the issue. I saw in the forum that some others have recently started experiencing same problem.

    www.trainologi.se

    Any help would be much appreciated.

    #227417
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31189
    • Total: 31189
    Member since: August 16, 2013

    Hi,

    Unfortunately your theme subscription has expired.

    Kindly re-purchase the theme from this link: https://www.sktthemes.org/shop/crossfit-wordpress-theme/

    Even though the design might have been changed as part of the new theme however you still get support and updates for old theme as part of the purchase.

    Regards,
    Chris

    #227462
    Benny Sode FunchBenny Sode Funch
    Participant
    • Topics: 3
    • Replies: 9
    • Total: 12
    Member since: September 6, 2021

    Hi,

    I have now re-purchased the theme. Looking forward to get help.

    #227492
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31189
    • Total: 31189
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Chris

    #227586
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31189
    • Total: 31189
    Member since: August 16, 2013

    Hi,

    Scrolling issues have been resolved. kindly clear the browser cache and check.

    Regards,
    Chris

    #228383
    Courtney ClineCourtney Cline
    Participant
    • Topics: 35
    • Replies: 71
    • Total: 106
    Member since: January 10, 2017

    I have started experiencing a scrolling issues as well on several of my sites that use SKT Themes. https://cfvf.org/ is one example. Is there a fix I can implement, or will I need to determine each site and give you access?

    #228399
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31189
    • Total: 31189
    Member since: August 16, 2013

    Hi,

    Kindly go to Theme folder >> assets >> js >> other.js >> Remove codes from line number 1505 to 1859.

    Regards,
    Chris

    #228458
    Courtney ClineCourtney Cline
    Participant
    • Topics: 35
    • Replies: 71
    • Total: 106
    Member since: January 10, 2017

    That appears to have worked. Thank you! Will it be in the same place for each theme that is malfunctioning?

    #228461
    Courtney ClineCourtney Cline
    Participant
    • Topics: 35
    • Replies: 71
    • Total: 106
    Member since: January 10, 2017

    I found it on all of the sites experiencing the issue – it was 1504 to 1858 for most of them. Thanks again!!

    #228522
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31189
    • Total: 31189
    Member since: August 16, 2013

    🙂

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