Popup form not working, custom CSS did not fix issue on mobile

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  • May 25, 2020 at 5:21 am #152639
    kreedorganicskreedorganics
    Participant
    • Topics: 10
    • Replies: 16
    • Total: 26
    Member since: December 6, 2018

    Hi the popup subscription form is still not showing email field on mobile, I made a post about this https://www.sktthemes.org/forums/topic/popup-form-not-showing-email-field-bad-image-formatting-on-mobile-on-mobile/#post-152596 and entered the custom CSS in my website. It did not fix the form problem, the form is still nonfunctional on mobile. I was not able to respond to the post so I made a new one instead.

    What it looks like on mobile (no email field): https://kreedbotanicals.com/wp-content/uploads/2020/05/IMG_2914.jpg

    On desktop: https://kreedbotanicals.com/wp-content/uploads/2020/05/Screen-Shot-2020-05-21-at-12.27.46-PM.png

    Please fix the mobile form. Thank you.

    May 26, 2020 at 6:02 am #152750
    Sonal S SinhaSonal S Sinha
    Moderator
    • Topics: 0
    • Replies: 31317
    • Total: 31317
    Member since: August 16, 2013

    Hi,

    Actually, this is not our theme issue. Kindly ask popup plugin developer

    Regards,
    Chris

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