Empty/Invalid Zip – White Theme

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  • January 12, 2016 at 11:13 pm #18467
    ChandraChandra
    Member
    • Topics: 1
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    • Total: 1
    Member since: January 12, 2016

    Hi I just purchased SKT White Pro, downloaded several different times to my computer.
    Tried uploading the straight zip to my wordpress site and it didn’t install giving me this error message:
    The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    I’ve also tried to unzip on my pc and get this:
    Windows cannot open the folder…The compress folder is invalid

    Thank you

    January 13, 2016 at 5:28 am #18485
    Sonal S SinhaSonal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6995
    • Total: 7005
    Member since: June 12, 2013

    Zip didn’t download properly as can be thought of.

    Kindly email us: [email protected] with your URL of the site and WordPress admin details and we will take care to do the installation.

    Regards,
    Shri

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