Customizer will not load

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  • July 23, 2015 at 10:55 pm #9458
    Janice BlaskoJanice Blasko
    Member
    • Topics: 5
    • Replies: 2
    • Total: 7
    Member since: July 22, 2015

    When I used the free version of this theme, the customizer loaded just fine. I purchased the pro version and now when I try to customize the theme, the page will not load. I get the “Save & Publish” button at the top and the not “You are customizing —-” but nothing loads after that. I have disabled all plugins and still nothing.

    July 24, 2015 at 5:02 am #9465
    Sonal S SinhaSonal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6995
    • Total: 7005
    Member since: June 12, 2013

    Hi Janice,

    Kindly email us WordPress admin details and url of the website.

    We will check and solve problems.

    Regards,
    Shri

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