Contact Form No Longer Working

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 4, 2017 at 4:03 pm #57382
    Kyle MurpheyKyle Murphey
    Member
    • Topics: 8
    • Replies: 5
    • Total: 13
    Member since: September 1, 2015

    Hello,

    My contact form on my homepage is no longer relaying to my email. I have tried two different email addresses to see if it was a problem with the form or my email, but neither of my emails are receiving messages from the Contact Form. I’ve even checked my Spam folders, but nothing is there.

    www.crosscurrentmedia.com

    Thank you.

    January 5, 2017 at 7:06 am #57452
    Sonal S SinhaSonal S Sinha
    Moderator
    • Topics: 0
    • Replies: 31334
    • Total: 31334
    Member since: August 16, 2013

    Hi Kyle,

    Kindly use plugin contact form 7 instead of our default form.

    Regards,
    Dave

    January 5, 2017 at 9:17 pm #57525
    Kyle MurpheyKyle Murphey
    Member
    • Topics: 8
    • Replies: 5
    • Total: 13
    Member since: September 1, 2015

    So you’re saying that instead of actually supporting your theme that I paid for, I need to install an additional plugin?

    Great. Thank you for letting me know where to never purchase a theme from again. I will be switching my website to a new theme shortly.

    January 6, 2017 at 9:24 am #57570
    Sonal S SinhaSonal S Sinha
    Moderator
    • Topics: 0
    • Replies: 31334
    • Total: 31334
    Member since: August 16, 2013

    Hi Kyle,

    Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    We will check and resolve the issue.

    Regards,
    Brad

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