Complete Pro Banner not showing

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • January 20, 2020 at 2:13 am #143411
    THOMAS CLAIRMONTTHOMAS CLAIRMONT
    Participant
    • Topics: 17
    • Replies: 7
    • Total: 24
    Member since: May 5, 2016

    I’ve tried a few different sizes of the slider pic I want to use for the slider section and none of them appear. It just stays blank.

    January 20, 2020 at 2:20 am #143412
    THOMAS CLAIRMONTTHOMAS CLAIRMONT
    Participant
    • Topics: 17
    • Replies: 7
    • Total: 24
    Member since: May 5, 2016

    The title shows ‘Complete Pro Banner not showing’ but this is not about the banner but about the slider images not showing. I made a mistake in the topic title

    January 20, 2020 at 6:33 am #143480
    Sonal S SinhaSonal S Sinha
    Moderator
    • Topics: 0
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    • Total: 31263
    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL please?

    Regards,
    Dave

    January 21, 2020 at 3:40 am #143632
    THOMAS CLAIRMONTTHOMAS CLAIRMONT
    Participant
    • Topics: 17
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    • Total: 24
    Member since: May 5, 2016

    tomclairmont .com

    January 21, 2020 at 4:47 am #143633
    Sonal S SinhaSonal S Sinha
    Moderator
    • Topics: 0
    • Replies: 31263
    • Total: 31263
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

    January 22, 2020 at 6:37 am #143720
    Sonal S SinhaSonal S Sinha
    Moderator
    • Topics: 0
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    • Total: 31263
    Member since: August 16, 2013

    Hi,

    Issue have been resolved. Kindly check and confirm.

    Regards,
    Dave

    January 22, 2020 at 11:34 am #143764
    THOMAS CLAIRMONTTHOMAS CLAIRMONT
    Participant
    • Topics: 17
    • Replies: 7
    • Total: 24
    Member since: May 5, 2016

    Yes, it works

    thanks, but can you tell me what the size of the image should be? what the max size is?

    January 23, 2020 at 5:06 am #143791
    Sonal S SinhaSonal S Sinha
    Moderator
    • Topics: 0
    • Replies: 31263
    • Total: 31263
    Member since: August 16, 2013

    Hi,

    Kindly use slider image size 1400x480px.

    Regards,
    Dave

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