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Viewing 15 posts - 1 through 15 (of 15 total)
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  • in reply to: Reviews and Testimonials #60802
    FortFort
    Member
    • Topics: 3
    • Replies: 15
    • Total: 18
    Member since: November 29, 2016

    Brad and Shri have been very helpful and responsive in providing solutions to our application of the Healing Touch theme. The support forum was also a great resource, often providing instant results to questions. Our customer is very pleased with the final results!

    Great product and wonderful support!

    in reply to: Healing Touch – Our Team/Doctors? #60706
    FortFort
    Member
    • Topics: 3
    • Replies: 15
    • Total: 18
    Member since: November 29, 2016

    Hi Brad,

    I missed the notification; I looked today and it all looks as we requested.

    Thank you so much for working through this with us!

    Bob

    in reply to: Healing Touch – Our Team/Doctors? #60024
    FortFort
    Member
    • Topics: 3
    • Replies: 15
    • Total: 18
    Member since: November 29, 2016

    Hello Brad,

    We have provided SFTP detail via sktthemes.net/contact

    Please recall we’re looking for the following:
    We wish to suppress the <date/comment><category><archives><post navigation> from appearing with the Our Team profile content.
    The SKT header image that appears on the Our Team profile pages should also be removed.

    We appreciate your help with this – Bob

    in reply to: Healing Touch – Our Team/Doctors? #59780
    FortFort
    Member
    • Topics: 3
    • Replies: 15
    • Total: 18
    Member since: November 29, 2016

    Hi Brad,

    I’ve requested our network administrator the plugin. It should be in place for you by the time you read this. Your same user ID and Access remain intact. We appreciate your help and patience.

    Regards – Bob

    in reply to: Healing Touch – Our Team/Doctors? #59626
    FortFort
    Member
    • Topics: 3
    • Replies: 15
    • Total: 18
    Member since: November 29, 2016

    Hello Brad,

    You should be fine now as I’ve added complete access. Please ensure the plugin and any other changes are only applied to the ‘Rock River Free Clinic’ site and NOT ‘Network Activated’.

    User ID and Password remain the same as provided last Friday.

    Thank you – Bob

    in reply to: Healing Touch – Our Team/Doctors? #59419
    FortFort
    Member
    • Topics: 3
    • Replies: 15
    • Total: 18
    Member since: November 29, 2016

    Hi Brad,

    You still have the same access as before. The admin login is here https://www.rockriverfreeclinic.com/wp-admin

    I’ve resent the User ID and a regenerated password to sktthemes.net/contact. (Pro/Paid)

    I ensured you have full access with the only exceptions to network level issues. If the work requires network a level intervention, please forward me details that I can pass on to our network administrator.

    Thank you kindly – Bob

    in reply to: Healing Touch – Our Team/Doctors? #59299
    FortFort
    Member
    • Topics: 3
    • Replies: 15
    • Total: 18
    Member since: November 29, 2016

    Hello Brad,

    Our director is wondering when or if the requested changes to the Our Team profile pages can be made?

    Thank you kindly – Bob

    in reply to: Healing Touch – Our Team/Doctors? #59044
    FortFort
    Member
    • Topics: 3
    • Replies: 15
    • Total: 18
    Member since: November 29, 2016

    Hi Brad,

    You still have the same access as before. The admin login is here https://www.rockriverfreeclinic.com/wp-admin

    I’ve resent the User ID and a regenerated password to sktthemes.net/contact.

    Thank you – Bob

    in reply to: Healing Touch – Our Team/Doctors? #58908
    FortFort
    Member
    • Topics: 3
    • Replies: 15
    • Total: 18
    Member since: November 29, 2016

    Also Note: The SKT header image that appears on the Out Team pages should also be removed. The profiles admin doesn’t provide this access?

    Thank you – Bob

    in reply to: Healing Touch – Our Team/Doctors? #58905
    FortFort
    Member
    • Topics: 3
    • Replies: 15
    • Total: 18
    Member since: November 29, 2016

    Hi Brad,

    I see the Our Staff page now displays the staff profiles as intended. Thank you!

    How would I remove the ‘blog’ format for the Our Team profiles? We don’t want the profile to appear as bloggers who have nothing to say, since the director isn’t interested in developing blog content at this time. All we need to display is the image and content.

    We should suppress the <date/comment><category><archives><Post navigation> from appearing with the Our Team profile content.

    Thank you very much for you assistance. – Bob

    in reply to: Healing Touch – Our Team/Doctors? #58408
    FortFort
    Member
    • Topics: 3
    • Replies: 15
    • Total: 18
    Member since: November 29, 2016

    Hi Brad,

    I forwarded the information as requested. Do you know the status of this request?

    Also know we have taken this site ‘Live’ at https://www.rockriverfreeclinic.com

    The admin login is here https://www.rockriverfreeclinic.com/wp-admin and the User ID and password provided will work here as well.

    The end user is very happy with the results of implementing this WP Template. Your support has been very much appreciated.

    Thank you, Bob

    in reply to: Healing Touch: Our Staff image display? #57634
    FortFort
    Member
    • Topics: 3
    • Replies: 15
    • Total: 18
    Member since: November 29, 2016

    Hi Brad,

    The CSS above resolved the image and font color issues, thank you.

    Now I need to suppress the Experience content. After I removed <experience=”6 years experience”> form the HTML I still see <experience> in the blue content over the display between the Doctor name and text content?

    Note, I just sent you the admin access information to [email protected]

    I’ll forward a image to show what is happening to the same email address.

    Thank you kindly – Bob

    in reply to: Healing Touch – Our Team/Doctors? #57633
    FortFort
    Member
    • Topics: 3
    • Replies: 15
    • Total: 18
    Member since: November 29, 2016

    Hi Brad,

    sktthemes.net/contact wasn’t recognized so I forwarded the information to [email protected]

    Thank you for your assistance – Bob

    in reply to: Healing Touch: Our Staff image display? #57494
    FortFort
    Member
    • Topics: 3
    • Replies: 15
    • Total: 18
    Member since: November 29, 2016

    Hi Brad,

    That works perfectly! – thanks

    I tried removing the html for the experience display. It removed the content but not the anchor(?)

    How can I suppress the EXPERIENCE anchor?

    Thank you kindly – Bob

    in reply to: Healing Touch: Ellusive Font Color #56529
    FortFort
    Member
    • Topics: 3
    • Replies: 15
    • Total: 18
    Member since: November 29, 2016

    Hi Brad,

    Thank you for the CSS code. .Forcing white in the footer made it disappear in the Contact Us page widget. Editing the color code forced black so its easily read in both places.

    What code would also edit the email and website addresses. The gray is difficult to see in the footer?

    Thank you kindly – Bob

Viewing 15 posts - 1 through 15 (of 15 total)