pierre.joseph99

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Viewing 11 posts - 1 through 11 (of 11 total)
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  • in reply to: How to reformat the homepage sliders #110539
    pierre.joseph99pierre.joseph99
    Member
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    Member since: September 9, 2018

    Hi Chris,

    to be honest, service is good, it can improve. I explain:

    1) I have sometimes to ask twice a question because I get a standard answer that is not relevant the first time.
    2) Some questions get not answered, even after asking twice.

    How to increase the number of homepage sliders, if possible ? That was never answered for instance.

    Thanks mate,

    Pierre

    in reply to: How to reformat the homepage sliders #110453
    pierre.joseph99pierre.joseph99
    Member
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    Member since: September 9, 2018

    Fantastic. Thank you very much Chris.

    Cheers,
    Pierre

    in reply to: How to reformat the homepage sliders #110392
    pierre.joseph99pierre.joseph99
    Member
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    Member since: September 9, 2018

    Sorry, here there are:
    https://imgur.com/9USmnqZ
    https://imgur.com/n9fCTlR

    Cheers, Pierre

    in reply to: How to reformat the homepage sliders #110343
    pierre.joseph99pierre.joseph99
    Member
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    Member since: September 9, 2018

    Hi Chris,

    here is an example of the issue (2 screenshots), it is the same for any slider, the tagline description does not appear on screen anymore:

    https://pierrejoseph99.imgur.com/all

    Thanks mate,
    Pierre

    in reply to: How to reformat the homepage sliders #110217
    pierre.joseph99pierre.joseph99
    Member
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    Member since: September 9, 2018

    PS: the description tagline used to appear until you reduced the homepage sliders height.

    in reply to: How to reformat the homepage sliders #110216
    pierre.joseph99pierre.joseph99
    Member
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    Member since: September 9, 2018

    Hi Chris,

    Thank you for your answer. I have looked at your link and I have not found any way it answers my question.

    It seems you have just provided a standard answer but did not put more though into my questions. Or I am really missing the point. As a user, of the Pro-version, is it what you call customer service, just provide a link to the standard settings? I do not mean to be rude to you in any way brother, I am just questioning if I am losing my time asking you support, and your time answering a standard answer that does not help anyway, or if you may help me. Thank you very much. My questions are:

    1) “How to keep showing the description tagline on the homepage sliders (in smaller font size than before though as it took to much space on the screen)” The description taglines do not appear on the homepage although there are some.

    2) is it possible to increase the number of homepage sliders above 10 (ie. 15 or 20 or more)?

    Cheers bro,
    Pierre

    in reply to: How to reformat the homepage sliders #110109
    pierre.joseph99pierre.joseph99
    Member
    • Topics: 1
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    Member since: September 9, 2018

    Hi Chris,

    How to keep showing the description tagline on the homepage sliders (in smaller font size than before though as it took to much space on the screen).

    My second question is: is it possible to increase the nr of sliders above 10?

    Thanks.

    Cheers,
    Pierre

    in reply to: How to reformat the homepage sliders #109061
    pierre.joseph99pierre.joseph99
    Member
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    Member since: September 9, 2018

    Thank you Shri,

    this is much better.

    Can I adjust the homepage settings myself please? How to proceed?

    Cheers,
    Pierre

    in reply to: How to reformat the homepage sliders #108651
    pierre.joseph99pierre.joseph99
    Member
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    Member since: September 9, 2018

    Hi,

    I did send a week ago all the requested information via sktthemes.net/contact, and have not heard from you . The issue is still pending.
    Thanks.

    Pierre

    in reply to: How to reformat the homepage sliders #107745
    pierre.joseph99pierre.joseph99
    Member
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    Member since: September 9, 2018

    Hi Chris,

    I followed your guidance, adding

    #slider .nivoSlider { height:600px;} as you first recommended, then 
    

    #slider .nivoSlider { height:500px !important;} as you last recommended

    but, no matter how much I do or even reduce height, the homepage slider height does not change at all, look at https://lecoeuraloeuvre.com/

    Thanks for your support.

    Cheers,
    Pierre

    in reply to: How to reformat the homepage sliders #107655
    pierre.joseph99pierre.joseph99
    Member
    • Topics: 1
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    Member since: September 9, 2018

    Hi Chris,

    Thank you, this solves the second issue with the page titles.

    I still can’t set up and reduce the homepage sliders height to a much smaller size, like halve the height or so. They take the full screen now. Link here: https://lecoeuraloeuvre.com/

    Thanks you for your help.
    Cheers,
    Pierre

Viewing 11 posts - 1 through 11 (of 11 total)