Kely

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  • in reply to: Contact Form Access #24146
    KelyKely
    Participant
    • Topics: 2
    • Replies: 4
    • Total: 6
    Member since: February 12, 2016

    To clarify, are you telling me that the contact form that comes with the Nature theme is not editable and that the fields on it by default are the only option?

    If the fields are editable, I don’t need you to do it for me. I am not seeing where or how I can personally make the changes. Kindly direct me to some resources that tell me how to make the edits if that is an option.

    in reply to: Contact Form Access #23875
    KelyKely
    Participant
    • Topics: 2
    • Replies: 4
    • Total: 6
    Member since: February 12, 2016

    I believe you misunderstood my request. What I need your assistance with is making the fields on the contact form that comes with the theme match those on the other form I have on the page. All you did was delete your form, which I could have done myself. Again, as advised in #22641, I’m not seeing a “Contact Template” option in my menu on the right-hand side of the page under “page attributes”. The options in the list I have are: Default Template, Blog-Full Width, Blog-Left Sidebar, Blog-No Sidebar, Blog-Right Sidebar, Full Width, Gallery, Left Sidebar, No Sidebar.

    If I had already set up a “Contact” page using the Free version prior to upgrading to Pro, is it possible that the old page overwrote the form template code?

    Where can I locate the form template in the .zip files from the Pro download?
    Once located, is there a way to individually reinstall that component?

    Or, is another option to trash the contact form currently existing in the project, then reinstall the theme?

    This is the only major holdup preventing me from getting the site live for my client.

    in reply to: Contact Form Access #23426
    KelyKely
    Participant
    • Topics: 2
    • Replies: 4
    • Total: 6
    Member since: February 12, 2016

    I filed another query (#23141) regarding the same issues. Sri advised I do the same thing you are telling me to do in #23202. I sent the info, so someone should be able to check the issue. Thanks

    in reply to: Contact Form Access #22641
    KelyKely
    Participant
    • Topics: 2
    • Replies: 4
    • Total: 6
    Member since: February 12, 2016

    I’m not seeing a “Contact Template” option in my menu on the right-hand side of the page under “page attributes”. The options in the list I have are: Default Template, Blog-Full Width, Blog-Left Sidebar, Blog-No Sidebar, Blog-Right Sidebar, Full Width, Gallery, Left Sidebar, No Sidebar.

    If I had already set up a “Contact” page using the Free version prior to upgrading to Pro, is it possible that the old page overwrote the form template code?

    Where can I locate the form template in the .zip files from the Pro download?
    Once located, is there a way to individually reinstall that component?

    Or, is another option to trash the contact form currently existing in the project, then reinstall the theme?

Viewing 4 posts - 1 through 4 (of 4 total)