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Thanks for leading me in the right direction. I changed the permission options into 755 in my FTP folders, and it works now. Not sure if this was the actual fix, but it works now anyway.
But I find it very strange because I never touched these settings, and out of a sudden I had this problem.
You charge money for your themes, every company who charges money for their themes should offer support. And this is clearly a theme related issue as I mentioned. Off course I caused this issue, but I am not a programmer, all the changes I made are in backend. I don’t mess with any codes or whatsoever, if using the wordpress and theme properly, this should not happen.
And even so, before deleting the theme you could have communicated this to me, before doing it. If I install a new theme, all the settings are still gone, as if I hit the “restore all defaults” button. Which basically makes the website as the stock layout.
So your point of “simply uploading the theme” will not restore my website.
Luckily I have made backups for these kind of things.
I have restored my site, but the error of my initial problem offcourse still exists…I would appreciate if you have any suggestions on how to fix this…
And you of all people should know, that by deleting the theme, everything stored into the theme is LOST!!!!! All the images, settings, changes, layout, text, all gone!
Think before you do something!
Don’t be abusive?! You abused my business website in the first place.
I sent you an email yesterday asking you to explain what you did. No reply.
Now I sent an angry message and you reply immediately, how odd is that?You cannot just go and delete stuff from another mans website. This is just simple sabotage what you have done.
And even if it gives an error, you did this, so you should take responsibility and fix it. Not by just sending me an email that there is an error!I gave you my login credentials with faith that you could fix this issue. I give you my site with 1 problem, and you return it with 10 more!
This is not how you handle your customers!
I sent you the details to fix my website. NOT TO FOCKING DESTROY EVERYTHING!!!!
ARE YOU COMPLETELY MAD???? You deleted the entire theme with days of work I put in it!!! I could have done that myself too, damn you!
I CANT FUCKING BELIEVE IT, PIECE OF SHIT SUPPORT AND SERVICE!!!! -
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