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Francisco Rubén Jorquera VillarroelParticipantMember since: December 31, 2020
- Topics: 30
- Replies: 85
- Total: 115
It is NOW solved, the problem, except for the style of the form, looks very different from the style of the site, could you help us with that?
Francisco Rubén Jorquera VillarroelParticipantMember since: December 31, 2020- Topics: 30
- Replies: 85
- Total: 115
Our hosting wrote us this:
Thank you for your patience. It seems that the website is currently using the ‘default’ settings within WordPress to send emails via the contact form. This means that the website is relying on the built-in WordPress mailer, which can sometimes be unreliable and may disconnect or stop working over time.
To ensure a more stable and reliable email delivery, the admin has recommended using an SMTP (Simple Mail Transfer Protocol) plugin, such as the popular WP Mail SMTP. SMTP plugins allow you to connect your website to a specific email account, such as a webmail account, which provides a more robust and secure connection for sending emails.
The admin has also noted that the current email address being used is [email protected]. If you can provide us with the login credentials for this email account, we can set up the SMTP plugin on your behalf and ensure that the contact form emails are being sent reliably.
Additionally, the admin has requested that you verify the contact form you are using is ‘Contact form 1’. This information will help us to properly configure the SMTP settings and ensure that the emails are being directed to the correct destination.
But we checked and we have not put that configuration there.
Can you help us with that?
I will send you the credentials we use with those plugins by email.
April 25, 2024 at 9:56 pm in reply to: SKT InfotechVersión: pro1.0 Problem at New Services PAges #216873Francisco Rubén Jorquera VillarroelParticipantMember since: December 31, 2020- Topics: 30
- Replies: 85
- Total: 115
sending again
April 25, 2024 at 8:11 pm in reply to: SKT InfotechVersión: pro1.0 Problem at New Services PAges #216872Francisco Rubén Jorquera VillarroelParticipantMember since: December 31, 2020- Topics: 30
- Replies: 85
- Total: 115
https://i.servimg.com/u/f53/20/12/37/44/screen12.jpg
Francisco Rubén Jorquera VillarroelParticipantMember since: December 31, 2020- Topics: 30
- Replies: 85
- Total: 115
ok, thanks
Francisco Rubén Jorquera VillarroelParticipantMember since: December 31, 2020- Topics: 30
- Replies: 85
- Total: 115
Hello, I am also a customer and I was able to see your GIF, I think it will ask you to send your wordpress administrator url because they will surely review everything from within.
Send your information by email to [email protected]This will make your attention more expeditious, greetings from Chile.
Francisco Rubén Jorquera VillarroelParticipantMember since: December 31, 2020- Topics: 30
- Replies: 85
- Total: 115
Your site URL is needed for them to see it and send them your login credentials by email to [email protected]
I am also a client, but it greatly speeds up your attention if they know what the url of your site is. Take advantage of sending your credentials to the SKTThemes support email, so they can access and resolve your request more quickly.
Greetings from Chile
Francisco Rubén Jorquera VillarroelParticipantMember since: December 31, 2020- Topics: 30
- Replies: 85
- Total: 115
Your site URL is needed for them to see it and send them your login credentials by email to [email protected]
Hola Marcelita, yo también soy cliente, pero acelera mucho tu atención el que sepan cual es la url de tu sitio. aprovecha de enviales al correo de soporte de SKTThemes tus credenciales, así ellos podrán acceder y resolver tu solictud más rapidamente.
Saludos desde Chile
Francisco Rubén Jorquera VillarroelParticipantMember since: December 31, 2020- Topics: 30
- Replies: 85
- Total: 115
Your URL
Francisco Rubén Jorquera VillarroelParticipantMember since: December 31, 2020- Topics: 30
- Replies: 85
- Total: 115
Last changes at CSS
.services-box-outer .item {
width: 274px;
height: 274px;
float: center;
padding: 45px 50px;
background: #ffffff!important;
text-align: center;
margin: 10px;
border-radius: 50%;
position: relative;
top: 0;
transition: all 0.5s ease-in-out;}
Francisco Rubén Jorquera VillarroelParticipantMember since: December 31, 2020- Topics: 30
- Replies: 85
- Total: 115
.services-box-outer .item {
background-color: #ffffff!important;
border-radius: 50%;}
When using this code it becomes egg-shaped in mobiles an Desktop
We need perfect circlesFrancisco Rubén Jorquera VillarroelParticipantMember since: December 31, 2020- Topics: 30
- Replies: 85
- Total: 115
We want them to be round.
Thanks
April 24, 2024 at 9:07 pm in reply to: SKT InfotechVersión: pro1.0 Problem at New Services PAges #216818Francisco Rubén Jorquera VillarroelParticipantMember since: December 31, 2020- Topics: 30
- Replies: 85
- Total: 115
sendit
Francisco Rubén Jorquera VillarroelParticipantMember since: December 31, 2020- Topics: 30
- Replies: 85
- Total: 115
https://i53.servimg.com/u/f53/20/12/37/44/213.png
https://i53.servimg.com/u/f53/20/12/37/44/112.png
April 24, 2024 at 12:57 am in reply to: SKT InfotechVersión: pro1.0 Problem at New Services PAges #216787Francisco Rubén Jorquera VillarroelParticipantMember since: December 31, 2020- Topics: 30
- Replies: 85
- Total: 115
https://eficiente.pro/demo/index.php/services/it-support-services/
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