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Hi,
We reopened this query one more time because we have the same plugin compatibility problem with the Agency Startup theme on the web https://www.hubdaytarragona.novaeventos.net (web under construction)
We send you the access data to wordpress through your contact form.
Thank you!
Regards,
VanessaWe have been using the SKT themes for three years. The support team is wonderful. Great professionalism and dedication.
Oh I’m sorry. It seems that it was a cache problem. It did not work for me but when emptying the cache it works perfectly.
My apologies!! Thank you very much for the help.
Best regards,
VanessaHi Dave,
We have checked it but it does not work. Can you review it, please?
Thank you very much!
Regards,
VanessaHi,
We reopened this query because we have the same plugin compatibility problem with the Electrician Pro theme on the web http://www.tallersantfeliu.com (web under construction)
We send you the access data to wordpress through your contact form.
Thank you!
Regards,
VanessaHi Dave,
Great. Thank you very much!!
Regards,
VanessaHi,
We reopened this query because we have the same plugin compatibility problem with the Sportsman theme on the web http://www.everest-costabrava.net (web under construction)
We send you the access data to wordpress through your contact form.
Thank you!
Regards,
VanessaHi Dave,
Works perfectly.
Thank you very much!!
Best regards,
VanessaHi,
I started this query more than a week ago but I still have not received a response.
I sent you the access data to wordpress so you could review the incident.Have you been able to find the solution to this problem?
I’m waiting for an answer, please.
Thank you.
Best regards,
VanessaHi,
Have you been able to review this problem?
Thank you 😉
Regards,
VanessaHi!
In the end we have been able to fix it and now correctly load the external fonts.
Regards!
Vanessa
Hi,
Have you been able to review this problem? Can you advise me a solution?
It is urgent because we are aware of the problem with the font to be able to advance with the contents of the website.Thank you very much!
Best regards,
VanessaHi,
I just sent the access data through the contact form.
I have checked the access and it works.Regards,
VanessaHi Dave,
I know that Publieco is not a Google font. It is an external font. Our client has asked us to use this typeface for their website.
As we have already done in other websites (for example in bombollesmagiques.com) we use the plugin font awesome that allows you to upload fonts and use them on the web. This plugin always works very well for us.
In fact, the website publieco.info worked perfectly until a couple of days ago when we realized that the texts with the correct font were not displayed.
Even with Elementor we have the option of using these external sources, but even if we select them, the texts come out with another typeface.
We do not know if it is a configuration or CSS problem. The strangest thing is that it worked correctly until a few days ago and now, we do not know why, it has stopped working.
Can it be due to the WordPress update or some plugin (for example TinyMce)?
I hope you can guide us on this matter or, alternatively, suggest an alternative to use external fonts in the texts of the web.
Thank you!!
Regards,
VanessaHi dave,
Of course!
Screenshot:
You can see the text of the web and the code. The code correctly indicates that the font is “publieco” but the texts appear in another type of letter.
The strangest thing is that it worked correctly until a few days ago.
I have tried to disable the cache plugin, to disable the minification options of css and html, but it has not worked.
Regards,
Vanessa
