[ddsmugs]

well, that will do it!
nice job!
thank you on behalf of myself and my client

i do have questions:
a – what was the root cause of this error?
b – will a subsequent release of the theme update it/fix it as per above?
c – and if so above, then do i remove it the custom CSS? – i realize i won’t have to, but i like to keep a clean house too!
d – when we purchased the one year support, and now with the lifetime, do i continue to just use the normal WP updates process for your theme, or should i be updating it from your site (i have had other purchased themes for clients that i had to do the latter)
e – am i fine to turn back on object caching again?

i will go to the WP repository for this theme and give you (another?) 5 stars, after you reply to the above

have a wonderful day

[ddsmugs]

caught a break – between patients this AM – bought the lifetime subscription
please proceed now – lemme know what else you need
i will check in periodically
just trying to help – my clients says he got no notification that the yearly was due – but i get that all the time
to be honest, your prices are VERY FAIR

[ddsmugs]

ok, thanks for that
so . . . i will provide the client the links as per above
get out of his IS/pw
i assume he will go lifetime – sometime today – he is dentist and is working now
bottom line he will pay for something and get that done
then by tomorrow AM, i will get back in on this ticket and we can proceed to fix this

[ddsmugs]

chris – thanks for your timely reply
full disclosure – this is not the buyer of your theme, but his support dude
it’s been years since we bought your theme and no problems with it, until now
i thought when he bought it, there was maybe a lifetime subscription?
was that an option back then – is it now?
based upon your reply, we will proceed accordingly and pay up if need be – then get this fixed
thanks again

[ddsmugs]

sorry just getting back to you – we only meet weekly

thanks – they all worked, i played with them a tad – but they worked

so where can i give you a good review – your wordpress theme page?

let me know and i would be happy to do so

continued success to you folks!

[ddsmugs]

always thanks

so 1st and 3rd fixes worked, 2nd didn’t – it worked in monitor res, but when it shrunk down, it overlaid the tag line – if it can’t be fixed, so be it – i also tried playing with the right and bottom numbers but that made it worse

2 more fixes – i think the last ones – client was picky

1 – can we cut the space down between the widgets so they are closer together – see http://relaxfamilydental.com/wp-content/uploads/2018/01/number-1.jpg

2 – did i miss a font setting – can we increase the size of the phone number in the heading – see http://relaxfamilydental.com/ top phone number with phone icon preceding it

and here’s some payback – where do you want me to give you a positive review – at the wp themes page for toothy? – let me know

thanks

[ddsmugs]

ok, thanks i would have never guessed that you changed that setting – all fixed

last few spacing issues i assume you can fix/provide us with custom css

see http://relaxfamilydental.com/wp-content/uploads/2018/01/2018-01-20-00_04_35-Peter-J-Muglia-DDS-James-A-Testa-DDS-_-Relax-Family-Dental-…-Relax-Today-Sm.jpg

a – client wants to increase space between title and tagline
b – client wants to decrease space between tagline and phone number

http://relaxfamilydental.com/wp-content/uploads/2018/01/2018-01-20-00_14_19-Bridgewater-NJ-Dentist-serves-Somerset-County-NJ-Central-NJ.jpg

c – how do we bold the widget title text . .. did not see a setting for that

thanks in advance for your accurate, complete and timely reply

[ddsmugs]

HELP – tried to remove the sections you reinstalled, so that just our home page shows, set sections to 1 (there is no zero) and then set section one to check/hide sections – sections you added are all gone, but home page content/text that used to show is not showing – how do i get it to show again? – what did i miss this time that i had previously set to show home page before you reinserted the sections?

see http://relaxfamilydental.com/

[ddsmugs]

this is your sample content “Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent ultrices posuere felis et consectetur. Quisque sagittis sit amet nunc nec hendrerit. Morbi eu mi ipsum” . .. text filler

i wish you had told me that it was just sample layout and not sample content as we thought/you had advertised – because this is useless to us and now i have to spend the time again to remove all this nonsense that my client is not interested in

i have two more spacing issues that we need resolved most likely with custom css – should i start a new ticket or continue with this one?

[ddsmugs]

ok, we got sort of lost . . or at least i did

all the issues i originally had are fix – THANK YOU – NICE JOB

the one issue we have had for over a month now, is getting your toothy sample content, which you listed as a feature when we bought the premium version – i left an id and pw above so you can paste the pages as per a previous email – can you please provide that ASAP

after you complete the above, we can move on

thanks

[ddsmugs]

sorry just getting back to you – thank you – you fixed all my spacing concerns with the custom CSS – nice job with that – note i played/changed the px numbers more to our liking

but still – no content !?! – we have only been asking now for almost a month – one of the reasons why my client bought your premium version was for the content – i will assume it’s too much to ask for you to cut n paste the sample content text into a txt file and send it to us?

assuming this is so, then here is an admin id and pw to paste the pages into our site relaxfamilydental.com/
skttoothyuser skttoothy753951

also, i have 2 more spacing concerns – do i paste them here or create a new ticket

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