Two Issues – Pages and Accordion

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  • #67463
    Josephine
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    • Topics: 19
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    Member since: March 7, 2017

    Two Issues –

    1.When I create a “page’ and I go in to view it, I’m getting duplicate borders at the top. See… http://www.swimsproutoftexas.com/our-team/bonnie-bio . How do I eliminate that second border at the top?

    2. I created an accordion page for “Frequently Asked Questions”. The problem is that as soon as you go to the page, the answer to the first question is also showing. If I go to the second question, the answer to the first question closes, and the answer to the second question opens up. That’s fine… but, there should be a way to close all the answers so that only all of the questions are showing. How do I do this?
    See… http://www.swimsproutoftexas.com/frequently-asked-questions

    Jhoecannon

    #67485
    Forum Moderator
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    Member since: August 16, 2013

    Hi Josephine,

    Kindly go to Appearance>>Theme Option>>Basic Setting>>Custom CSS Box

    Add this code there:

    .innerbanner{display:none;}
    .site-main{padding-top:180px !important;}

    2. Unfortunately it is customization request.

    Regards,
    Dave

    #67486
    Forum Moderator
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    • Topics: 0
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    • Total: 24496
    Member since: August 16, 2013

    Hi Josephine,

    Kindly go to Appearance>>Theme Option>>Basic Setting>>Custom CSS Box

    Add this code there:

    .innerbanner{display:none;}
    .site-main{padding-top:180px !important;}

    2. Unfortunately it is customization request.

    Regards,
    Dave

    #67610
    Josephine
    Participant
    • Topics: 19
    • Replies: 52
    • Total: 71
    Member since: March 7, 2017

    Dave…t hanks very much for that custom css coding… that fixed my first problem. If I had this problem with this theme, doesn’t everybody have that same problem? If not, why is my theme download different?

    Is there anybody else in this forum that can coach me through the customization process to make the accordion to work properly? Or, do I have to ask support@sktthemes for this help? (I had originally sent this problem to support@sktthemes and they told me to submit it to the forum. If necessary, I can ask them again)

    Jhoecannon

    #67781
    Forum Moderator
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    • Topics: 0
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    Member since: August 16, 2013

    Hi Josephine,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    #67832
    Josephine
    Participant
    • Topics: 19
    • Replies: 52
    • Total: 71
    Member since: March 7, 2017

    I submitted my username and password via:

    Contact

    Thanks,
    Josephine Cannon

    #68070
    Forum Moderator
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    • Topics: 0
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    Member since: August 16, 2013

    Hi,

    This issue was resolved from our end. Kindly check and confirm.

    Regards,
    Dave

    #68149
    Josephine
    Participant
    • Topics: 19
    • Replies: 52
    • Total: 71
    Member since: March 7, 2017

    That will work… thanks very much. It doesn’t due what most accordions will do… that is, after you have clicked a question to see the answer, on most accordions if you click it again the answer will close.

    However, this is better than it was and this will work.

    Thanks!

    Jhoecannon

    #68177
    Forum Moderator
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    Member since: August 16, 2013

    Okay 🙂

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