Own Photo Galley not Working

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  • #61564
    Francois Zietsman
    Participant
    • Topics: 10
    • Replies: 24
    • Total: 34
    Member since: September 9, 2016

    Hi, I use the Complete theme and created a normal page and added normal WordPress Gallery with Responsive Lightbox installed as I do not want to use the Theme’s default built in Gallery.

    Now, when I visit the page where I created the gallery, it says “Sorry, photo gallery is empty.”

    Somehow it’s conflicting with the built in Gallery or the theme is not allowing a normal gallery and forcing one to use the built in Gallery?

    Kind Regards
    Francois

    #61604
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 22979
    • Total: 22979
    Member since: August 16, 2013

    Hi

    Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact
    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Brad

    #61613
    Francois Zietsman
    Participant
    • Topics: 10
    • Replies: 24
    • Total: 34
    Member since: September 9, 2016

    Thanks Brad

    I have send the Contact Form message with login details. As I mentioned, I want to use a normal WordPress gallery and not the Theme’s built in Portfolio.

    Kind Regards
    Francois

    #61643
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 22979
    • Total: 22979
    Member since: August 16, 2013

    Hi

    This issue was resolved from our end. Kindly check and confirm.

    Pleaser check this link:
    https://www.youtube.com/watch?v=akgcWw8DD9o

    Regards,
    Brad

    #61644
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 22979
    • Total: 22979
    Member since: August 16, 2013

    Hi

    This issue was resolved from our end. Kindly check and confirm.

    Kindly check this link:
    https://www.youtube.com/watch?v=akgcWw8DD9o

    Regards,
    Brad

    #61646
    Francois Zietsman
    Participant
    • Topics: 10
    • Replies: 24
    • Total: 34
    Member since: September 9, 2016

    Hi Brad

    I don’t think you read my first post correctly or mis-understood my issue.

    Thanks I saw it and I did check the Video, but it is exactly what I did NOT want to do. As I explained in my original post, is that I want to use a normal/usual WordPress gallery on the page. I don’t want to use the Theme’s built in Gallery/Portfolio.

    Thanks
    Francois

    #61804
    Francois Zietsman
    Participant
    • Topics: 10
    • Replies: 24
    • Total: 34
    Member since: September 9, 2016

    Hi There

    Any feedback on this yet and where is the support on this issue? Any workaround or fix on the issue?

    I want to use my own Gallery and NOT the theme’s built-in gallery for various reasons….

    Kind Regards
    Francois

    #61838
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 22979
    • Total: 22979
    Member since: August 16, 2013

    Hi

    This issue was resolved from our end. Kindly check and confirm.

    Regards,
    Brad

    #61861
    Francois Zietsman
    Participant
    • Topics: 10
    • Replies: 24
    • Total: 34
    Member since: September 9, 2016

    Hi Brad

    Thanks for your effort but honestly I am not happy with the quick fix workaround as the normal WordPress Gallery is not working as it should. Although it shows a normal WordPress Gallery, it’s not functioning correctly.

    1. The lightbox has no Next / Previous Buttons
    2. It shows Undefined
    3. No Social Links
    4. No Thumbnails

    If you want to see how the gallery should work, please look at This Link

    Your themes are the first of many theme developers that I came across forcing one to basically use the theme’s built-in gallery option. I have done so many websites with lots of other themes that had built in Galleries but it never clashed with using one’s own gallery. It is as if your theme’s functions clashes with other galleries and one is basically forced to use your built-in Gallery.

    Kind Regards
    Francois

    #61870
    Francois Zietsman
    Participant
    • Topics: 10
    • Replies: 24
    • Total: 34
    Member since: September 9, 2016

    Hi Brad

    Please see the two links on examples of what the gallery’s lightbox should look like vs what it looks like on your theme fix…

    Should Look Like
    Your Theme

    Kind Regards
    Francois

    #62025
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 22979
    • Total: 22979
    Member since: August 16, 2013

    Hi Francois,

    This issue was resolved from our end. Kindly check and confirm.

    Regards,
    Brad

    #62028
    Francois Zietsman
    Participant
    • Topics: 10
    • Replies: 24
    • Total: 34
    Member since: September 9, 2016

    Hi Brad,

    Perfect thank you for your trouble and the great support.

    Kind Regards,
    Francois

    #62032
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 22979
    • Total: 22979
    Member since: August 16, 2013

    🙂

Viewing 13 posts - 1 through 13 (of 13 total)
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