Footer Info Box option missing

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  • #55624
    Sigurður Hrafn
    Member
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    Member since: December 13, 2016

    I recently installed the Perfect theme. I was updating the Footer Columns options and couldn’t get the ‘VISIT US’, ‘EMAIL US’ and ‘CALL US’ boxes to disappear. So I took a look at the documentation and there I saw a field that is missing from my theme, the “Footer Info Box” option. I have tried installing the theme again but no luck in that.
    I knew the issue I had of removing those boxes were related to the info boxes because I found the title text in the defaults.php file in the functions folder.
    I need to be able to edit those boxes, both the text inside and the title, or remove them if it comes to that.

    Is it possible to get this fixed?
    Kind regards
    Siggi

    #55652
    Forum Moderator
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    Member since: August 16, 2013

    Hi Siggi,

    Kindly show us your website URL.

    Regards,
    Brad

    #55655
    Sigurður Hrafn
    Member
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    Member since: December 13, 2016

    Hi,
    The website is http://www.gerpla.is/prufa
    Thanks

    #55657
    Forum Moderator
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    Member since: August 16, 2013

    Hi Siggi,

    Your website shows: You don’t have permission to access /prufa on this server.

    Regards,
    Brad

    #55659
    Sigurður Hrafn
    Member
    • Topics: 4
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    Member since: December 13, 2016

    The web host has some ip-regulations to deter irregular connections to the websites it hosts. Have you tried accessing it through another ip maybe?

    #55660
    Sigurður Hrafn
    Member
    • Topics: 4
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    Member since: December 13, 2016

    prufa
    I can confirm that the site is up and running

    #55664
    Forum Moderator
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    Member since: August 16, 2013

    Yes i tried on different ip but same result.

    #55665
    Sigurður Hrafn
    Member
    • Topics: 4
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    • Total: 13
    Member since: December 13, 2016

    That is probably the web host’s fault. I’ll take that up with them and get back to you when it has been resolved

    #55666
    Forum Moderator
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    Member since: August 16, 2013

    Okay

    #55669
    Sigurður Hrafn
    Member
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    Member since: December 13, 2016

    One question though while I wait for answers from my web host. Can you access the main page: http://www.gerpla.is ?

    #55670
    Sigurður Hrafn
    Member
    • Topics: 4
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    Member since: December 13, 2016

    My web host has replied to me that they have opened the access to the subpage http://www.gerpla.is/prufa Can you have another go at it now?

    #55673
    Forum Moderator
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    Member since: August 16, 2013

    Hi Siggi,

    Theme has been updated.

    Kindly re-download the theme, activate some other theme, delete the old theme and upload and activate new theme.

    Deletion of theme does not delete theme options or its settings. Uploading and activating the new theme will solve these problems.

    Regards,
    Brad

    #55704
    Sigurður Hrafn
    Member
    • Topics: 4
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    Member since: December 13, 2016

    That did the trick and solved it. Thank you

    #55711
    Forum Moderator
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    Member since: August 16, 2013

    🙂

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