Tagged: feature image
- April 7, 2017 at 4:43 am #68313
Using the the SKT Restaurant Pro theme. When using Featured Image on pages, the image is coming up way too large in the header banner box. I’ve resized the image to 1400 x 382 as per recommended size for the theme but it’s still displaying too big. Banner images added via Appearance/Header/Header Image display fine.
Element html for Feature Image appears to be picking up an alt size from somewhere:
<img src="http://i0.wp.com/www.roamindonesia.com/wp-content/uploads/2016/02/banner-indonesia-deserted-island-hopping.jpg?zoom=0.8999999761581421&resize=1498%2C905" alt=”” width=”1498″ height=”905″ srcset=”http://i0.wp.com/www.roamindonesia.com/wp-content/uploads/2016/02/banner-indonesia-deserted-island-hopping.jpg?zoom=0.8999999761581421&resize=1498%2C905″ src-orig=”http://i0.wp.com/www.roamindonesia.com/wp-content/uploads/2016/02/banner-indonesia-deserted-island-hopping.jpg?resize=240%2C145″ scale=”0.8999999761581421″ /></div>April 7, 2017 at 5:33 am #68331
Kindly show us page URL where this issue happen.
DaveApril 7, 2017 at 5:36 am #68332
We haven’t published the page because of this display issue. However, we have tested it on several pages (excluding homepage which uses a slider) and can confirm the issue is site wide.
Our URL is http://www.roamindonesia.comApril 7, 2017 at 5:44 am #68334
Kindly go to Appearance>>Theme Option>>Basic Setting>>Custom CSS Box
Add this code there:
DaveApril 7, 2017 at 6:10 am #68337
Thanks for your prompt response. We’ve added the code to out Custom CSS but the problem still persists. Any other suggestions?April 7, 2017 at 9:17 am #68381
Could you publish that page so that we can check the issue.
DaveApril 7, 2017 at 9:28 am #68383
Have a look here:
GregApril 7, 2017 at 10:02 am #68387
You have added very small image. Kindly set this image as a featured image and then check
DaveApril 7, 2017 at 10:15 am #68390
I’ve changed the image as requested. However, the previous image was not a small image. It was sized to 1400 x 382, the same is the banner image I’ve now used at your request.
GregApril 7, 2017 at 10:48 am #68391
Did you used any plugin to resize the images?April 7, 2017 at 11:01 am #68396
No. We do use WP Smush to compress the images but nothing to resize them.April 7, 2017 at 11:06 am #68398
Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact
Please mention this forum URL while replying so that we understand what needs to be done.
DaveApril 7, 2017 at 11:51 am #68411
Support for a theme and all themes package are renewed every year. It seems your support period has ended. In case you want to renew and need an extension of support kindly connect with us at https://www.sktthemes.org/contact for payment link.
BradApril 7, 2017 at 12:29 pm #68423
WordPress admin details are incorrect. Kindly send us correct admin details.
DaveApril 12, 2017 at 12:09 pm #68916
This issue was resolved from our end. Kindly check and confirm.
- The topic ‘Featured image displaying alt size’ is closed to new replies.