customizer doesn't load

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  • July 4, 2017 at 9:37 am #77223
    W.E.M.J.W.E.M.J.
    Member
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    Member since: November 29, 2016

    Today I tried to work on my word press website. Unfortunately the customizer tab will not load in so I can’t make any changes. I work with the theme bizness pro version 2.2. Is there a newer version that I must download?
    I like to hear from you.

    August 9, 2017 at 1:43 pm #80608
    Forum ModeratorForum Moderator
    Moderator
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    Member since: August 16, 2013

    Hi,

    Customizer Themes have been updated since WordPress 4.7 due to some CSS conflicts.

    Kindly re-download the theme, activate some other theme, delete the old theme and upload and activate new theme.

    Deletion of theme does not delete theme options or its settings. Uploading and activating the new theme will solve these problems.

    Let us know for any further issues.

    Regards,
    Dave

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