Customizer "blanked" in all SKT-Themes

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  • #93572
    gadrecsgadrecs
    Participant
    • Topics: 1
    • Replies: 1
    • Total: 2
    Member since: January 16, 2018

    Hi, no matter what template i use (i tried “adventure” and “skt complete”) : after the succesful installation and activation of the theme, the customer is a blank page. the url stays the same :

    /wp-admin/customize.php?return=%2Fwp-admin%2Fabout.php but nothing showing up.

    When i re-activatie a “non-SKT-Theme” the customer works and is displayed.

    WP 4.9.4 is the used edition of WP.

    Kind regards,
    Markus

    #93590
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31025
    • Total: 31025
    Member since: August 16, 2013

    Hi,

    Can you send us the screenshot of your issues? Upload your screenshot on imgur.com and paste the share url here.

    Regards,
    Brad

    #93604
    gadrecsgadrecs
    Participant
    • Topics: 1
    • Replies: 1
    • Total: 2
    Member since: January 16, 2018

    A screenshot of a blank page ? Not really …

    But ok, here we go:

    https://imgur.com/a/IGAhA

    #93619
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31025
    • Total: 31025
    Member since: August 16, 2013

    Hi,

    This can only be done via coder.

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Brad

    #93722
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31025
    • Total: 31025
    Member since: August 16, 2013

    Hi,

    Issue resolved, Moon Post Slider was conflicting.

    Regards,
    Brad

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